The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Jewelry is shipped in either a white shipping box or, for smaller items, a padded envelope. All jewelry is shipped in a plastic bag which is then placed inside a branded, grey, sateen pouch. The pouch is perfect for keeping your jewelry in great condition, travel, or for gift giving. In an effort to conserve resources I might place two pairs of earrings into one sateen pouch. If you are buying multiple gifts or require multiple pouches, please let me know in the notes at checkout.
If your item is a gift and you would like me to add a note to the recipient, please add your note at checkout, and do remember to say who it’s from in the note!
All geodes, druzy, crystals and raw gems are unique and one of a kind. I do my best to pair geodes and druzy for earrings based on color or size. With that being said, when you order a pair of earrings the druzy will NOT be identical. This is what I find interesting and beautiful about these earrings. Geode slices are delicate. Take care not to drop them on hard surfaces and they will last for years to come.
Raw Gemstones - Each one is unique in size, color, texture, and shape. I take great care to select stones that work well in each piece of jewelry.
If you have your heart set on something specific please reach out to me before purchasing. Please refer to the listing for the general size and color descriptions.
5-star quality and service are very important to me. If your purchase arrives and you are not satisfied, please reach out to me first for a fast and friendly resolution. Please consider working out a fair resolution before leaving negative feedback, especially for issues that are easily remedied. A full week is provided to contact me and let me know you would like to make a return of original condition jewelry.
Most photos are samples only. You will not receive the exact piece pictured unless it is stated in the listing that it is one of a kind. I photograph most jewelry using a macro lens, which takes very close up photos to show detail. Please refer to the sizing in the listing for an accurate size. Photos will appear much larger.
If you have any questions or special requests I will be happy to try to accommodate them. Please message me with any questions.
This is a handmade micro-business. It's just me making each piece of jewelry with care. My processing time is typically 3 - 7 business days unless otherwise noted on the listing.
When a shipping label is created, you will receive an email through Etsy with USPS tracking information. While I do my best to ship on time, I cannot guarantee USPS' shipping times.
In a hurry? Upgrade to Priority Shipping. Feel free to message me about shipping timelines if you need an item by a specific date.
All Etsy's Return/ Exchange Policies Apply.
EU has 14 days to contact me for return/exchange.
Build your own Druzy necklaces are custom items: You can choose your geode slice/ druzy on my blog. You will find this information in the listing. If I don't hear from you about which druzy you would like, I will choose for you. Custom Items are not returnable.
Chains: I can not return/exchange a chain on a necklace. You can purchase a new chain for your necklace. Please contact me for details.
Please reach out to me for wholesale inquiries.